Terms of service

OVERVIEW
This website is operated by Vivira. Throughout the site, the terms “we,” “us,” and “our” refer to Vivira. By visiting our site and purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these terms, you may not access the website or use our services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

  • You are at least 18 years old or have given consent for a minor to use the site.
  • You will not use our products for illegal or unauthorized purposes.
  • You will not violate any applicable laws in your jurisdiction.

A breach of these terms will result in an immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.
Your personal information is handled according to our Privacy Policy.

SECTION 3 – PRODUCTS & PRICING

Prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
We are not liable for any price change, suspension, or discontinuation of our products.

SECTION 4 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 5 – SHIPPING & DELIVERY

  • Orders are processed within 1-3 business days.
  • Shipping times vary based on location and selected shipping method.
  • We are not responsible for delays caused by customs, weather, or carrier issues.

More details can be found in our Shipping Policy.

SECTION 6 – RETURNS & REFUNDS

We offer a 30-day return policy for eligible items. Items must be unused and in original packaging.

Refunds are processed after an inspection of the returned item. Some items, such as personalized or hygiene-related products, may not be eligible for return.

For more details, visit our Return Policy.

SECTION 7 – WARRANTY POLICY

Our products are covered by a 12-month limited warranty against manufacturing defects.
The warranty does not cover damages due to misuse, accidents, or unauthorized modifications.

For warranty claims, contact support@vivira.store.

SECTION 8 – THIRD-PARTY LINKS

Some content or services available on our site may include materials from third parties.
We are not responsible for the accuracy of third-party content or any damages related to third-party purchases.

SECTION 9 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
In no case shall Vivira, our employees, or affiliates be liable for any injury, loss, claim, or indirect damages arising from your use of the service or any products purchased from us.

SECTION 10 – GOVERNING LAW

These Terms of Service are governed by and construed in accordance with U.S. law. Any disputes will be resolved in accordance with U.S. legal procedures.

SECTION 11 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time. The most current version will always be available on this page.

SECTION 12 – CONTACT INFORMATION

📩 Email: support@vivira.store
🌐 Website: vivira.store

By using our site, you agree to these Terms of Service. Thank you for choosing Vivira!