Return Policy

We want you to be 100% satisfied with your purchase. If you're not happy, you can return your item within 30 days of delivery under the following conditions:

The item must be unused, in its original packaging, and in the same condition as received.
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Refunds will be processed within 5-7 business days after receiving and inspecting the returned item.

To start a return, contact us at support@vivira.store with your order details.

Need help? Our team is happy to assist you!